Sanchar Saathi 1.1.0

Sanchar Saathi represents a citizen-centric initiative developed by the Department of Telecommunications (DoT) aimed at empowering mobile subscribers while enhancing their security and promoting awareness of various government-led initiatives. The app offers several key features:

• Chakshu - Report Suspected Fraud Communication: This feature allows users to report potential fraudulent communications targeting telecom service subscribers, such as cybercrime, financial scams, impersonation, or any other illicit activities through calls, SMS, or WhatsApp.
• Block Your Lost/Stolen Mobile Handset: Users can trace lost or stolen mobile devices and block them across all telecom operator networks in India, thus preventing unauthorized use. Attempts to operate a blocked device will generate traceability data.
• Know Mobile Connections in Your Name: Subscribers have the option to check the total number of mobile connections registered in their name and can report any connections that are unnecessary or not authorized by them.
• Know Genuineness of Your Mobile Handset: This feature enables users to verify the authenticity of their mobile handset using the International Mobile Equipment Identity (IMEI) number.
• Report Incoming International Calls with Indian Number: Users can report international calls received from local Indian numbers (+91-xxxxxxxxxx), assisting government efforts to combat illegal telecom setups.

The following steps outline how to utilize the Sanchar Saathi Mobile App:

1. The user downloads and installs the app, landing on a home screen that provides information about Sanchar Saathi and its services.
2. A registration alert prompts the user to send an SMS to DoT using the number 14422. The user’s name is captured during this process.
3. The app conducts background verification by automatically sending an SMS, thereby registering the active mobile numbers linked to the device.
4. Registered users gain access to the aforementioned facilities.
5. The app displays registered mobile numbers enabling citizens to select from this list for various services offered.

The Sanchar Saathi app requests the following permissions:

• Call/SMS Logs: These permissions facilitate the reporting of calls/SMS as part of Sanchar Saathi's services, allowing citizens to easily select from their call and SMS logs for reporting purposes. Only reported call or SMS details are sent to DoT, maintaining user privacy.
• Make & Manage Phone Calls: This permission is required for identifying mobile numbers during user registration.
• Send SMS: This permission is utilized solely for registration purposes, allowing an SMS to be sent to DoT on 14422 just once. Registered mobile numbers enhance service reporting capabilities through various facilities provided in the app.
• Photos & Files: This is necessary for users wishing to upload images of calls or SMS when reporting issues or lost/stolen devices.
• Camera: This feature enables barcode scanning of the IMEI number for authenticity verification.

The Sanchar Saathi app simplifies access to key services while ensuring a secure and efficient experience for users navigating these offerings.